Q1. Do you provide sample of this product? A: Yes, we can provide sample, We shall return you sample fee after you place order.
Q2. How does your factory do regarding quality control? A:Quality is priority. In order to control quality better, all of our products are inspected for 4 times by QC staff before delivery. The first time for raw material, second time for finished products, third for products appearance and fourth for function.
Q3. Is MIQ a retailer?
A:We are a manufacuturer mostly producing bulk order products and offering relevant service. We also provide OEM/ODM product and service for designated requirements. Onsite and online retail order is also in our business range.
Q4.When can you give me a formal quotation?
A:As long as you need to send a formal quotation for you at any time.
Q5.How can I get the lowest price?
A:large order or If we have long-term cooperation,we will choose to give you a favorable price.
Q6. What should I do if I have found shipping damage or wrong items?
A:All MIQ packages are in perfect conditions and are sealed at the warehouse before they are shipped to you. Please check the packaging box and see if there are any signs of damage, or if the package has been opened during transit. If the box is damaged or items missing when you open the package, please contact our MIQ Customer Service and we will help you troubleshoot the issue.
Q7.I made a OEM/wholesales order. What is the after-sale service?
A:We regularly provide 0.3%-1% free spare parts against shipment and usually guarantee 1 year limited warranty for most of our products and 6 months for accessories, therefore after-sale service is entitled during the warranty valid period for any quality or function problems related. You can get back to us for the repairment and replacement.
Shenzhen MIQI Electronic Co., Ltd . is a comprehensive and technological strength enterprise full of vigor and creativity, specialized in researching, manufacturing and selling power banks, usb chargers,wireless chargers and digital accessories. MIQI provide solutions of portable electrical products in all directions to bring specially elegant life experience for customers.We have over 5 years of experience of European countries, the United States and Japan, South Korea, the Middle East, Australia and Southeast Asia and other customers to do OEM and ODM, 40% of our customers come from European countries, 40 percent of customers are from the United States, 15 percent of customers from Japan, Korea, Australia, 5% of the customers from other regions.